TntConnect 3.2 introduces two major changes to the way the Saved Groups handles sub-groups.
1. The “Category” has been replaced by a “Parent Group”
In TNT 3.1 and earlier, you could see a Category of Saved Group, with sub-groups below it:
In the above example, the Category is “Other Newsletters“, but that is just a label for the sub-groups to be hung under.
In TntConnect 3.2, that Category is gone, replaced by a “Parent Group”. Now, “Other Newsletters” is also a Saved Group–and Contacts can be added to it. Then, sub-groups can be added to it.
2. New, “unlimited nested sub-groups” allows you to make additional sub-groups under any sub-group. There are no limits to how many layers you can make (you may not want 10 layers, but you could make them!)
Example. Goal: Create a sub-group for my Christmas letter, which is already a sub-group of my “Other Newsletters” parent group above:
On the Groups Tab, these groups will appear like this. Notice that the “Handwritten Note” sub-group is a three-group string separated by slashes:
Notice in this image that “Other Newsletters” is now its own Saved Group which this contact can also be added to. This set of sub-groups is NOT exclusive, which you can tell because it is not blue. That means that one contact can be in any or all of the nested sub-groups.
I will not go into detail here about why a “Parent Group” is better than a Category, other than to say this: Having a parent group is super-helpful when building a strategy that you want to move a lot of contacts through (such as an Increase Strategy). I will explain this more in a future blog post.