Hello and welcome to 2019! When I took a Pause in September, 2018, I had no idea what God had in store for me in the Fall. I mentioned in that post that my life was a bit crazy due to a new donation system we’re rolling out in our ministries around the world (um, next week). I did not know at the time that between then and Christmas I would be in Budapest, London, Paris, and Auckland doing design work on the system.
I confess that simply naming those cities brings a different response than if I say I am going to, perhaps, Bismarck (North Dakota), Peoria (Illinois), Schenectady (New York) or Brandon (Manitoba). While it is my objective to make the most of any place I go to, going to those places without my travel-loving wife is only half as good.
But there is a downside to a busy season like I am going through: My relationships with my ministry partners really suffers.
Since 2002 I have tried to use TNT’s History Log to record all of my interactions with partners. I recently ran a query of my lifetime history in TNT and made a somewhat discouraging discovery: In those 16 years, 2018 was the dead last for my initiations with partners… # of appointments, letters, newsletters, and phone calls (actually phone calls was 15th out of 16, by two calls!).
I’ve also used TNT to log a pledge change for every partner since 1990, and of those 29 years, 2017 & 2018 came in 28th and 29th in terms of new support raised for our ministry work.
Clearly I cannot have another year with statistics like that!
In light of that, and in spite of my busy schedule, I have declared 2019 to be my “Year of the Partner”. I made three very simple New Year’s Resolutions just for partnership development:
- Write a thank you everyday
- Call every Financial Partner at least twice, just to say Hi
- Write a newsletter every month (I went 5 months without a newsletter in 2018)
How am I doing? January just ended and I’ve written 32 thank yous. I had intentionally completed all of my 2018 year-end special gift thank yous before 12/31 to start 2019 with a blank list. I’ve had a handful of “have not thanked in some time” tasks pop up and a few special or annual gifts in January.
Without any pending thank yous in TNT, sometimes I’ve had to be creative: Last week I sent a thank you to the friendly person at Sam’s Club who helped me. This week I sent a co-worker a thank you… in the mail.
(Yes, they are not ministry partners. But I found that when I’m thanking every day, each new TNT thank you task gets completed promptly.)
One time a few years ago I discovered my thanking had plummeted way below normal, and I made a humorous discovery as to why: I had run out of thank you cards! So I have already purchased 200 cards made by a friend who is a professional photographer from some time she spent on the countryside in England. These are timeless, occasion-less photos of thatched roof cottages, doors in brick walls, rowboats in a canal, etc., so they are perfect for any purpose and also gender neutral which is good for a man who writes cards to women and men.
Do I think you should write a thank you every day and a newsletter every month? Not at all. My encouragement to you is to find one or two easily-accomplishable habits to help you just connect and love on your partners this year.
It’s good to chat again.
p.s.: As I go into 2019, I would love input from you on what questions I can address in this blog. Send your questions to http://firstname.lastname@example.org and I will try to work them in to future posts.